Customer Care Team

To reach a Customer Care representative for questions regarding eligibility, claims status, or to request a replacement ID card,

Live Chat: Log in to your RGA account to start a live chat with Customer Care.

Hours: Monday - Friday, 5:00 A.M. to 6:00 P.M. Pacific Time

Phone: 1-866-738-3924

Hours: Monday - Friday, 5:00 A.M. to 6:00 P.M. Pacific Time

Online Requests: 

Log in to your RGA account to submit an electronic request.

Phone:1-425-462-1000

Hours: Monday - Friday,

8:00 A.M. to 5:00 P.M. Pacific Time

Sales Team

If you, or your client, are headquartered in Washington and are interested in receiving a proposal for a self-funded plan

please submit your request to proposals@accesstpa.com.